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FAQ'S

Have questions about our process, what you can expect from us, or if short term rentals are right for you? Answers to some of the most common questions are listed below.

FAQ'S

Questions & Answers

[Click each line item for more info.]

Why should I list my property as a short term rental?

Short term rentals make 2-3 times more revenue than long term rentals. What’s more, with shorter rental periods, we are able to keep your property in tip-top shape, handle any repairs in a timely manner, and perform thorough cleanings for each guest. And you have more flexibility with your property if you want to use it part of the year or are considering making it your main residence in the future.

Why should we choose your company to manage our short term rental?

With more and more vacation rental management companies out there, we understand it can be hard to choose the right one. Our company has several advantages over the others on the market. We are less expensive, only charging 15-25% of the gross revenues for the ongoing management fee whereas Vacasa and some of the larger companies charge 35% or more!

We have over 50 years of combined experience living in Tucson, and our deep knowledge of local attractions and area amenities allows us to offer next-level service and recommendations to guests.

We were also early adopters of the Airbnb platform and have been managing short-term rental properties for over a decade. We are passionate about providing authentic hospitality and love the satisfaction that results from helping others create lasting vacation memories that bring joy for years to come.

How long will it take to get my property listed and start earning money?

The process typically takes 3-6 weeks. Once you contact us, we put together a profit analysis to let you know roughly how much profit you can expect to make.

If you decide to move forward, we set up a walkthrough of your property to determine the furnishings, amenities, smart features, and repairs needed. Then we provide an estimated launch budget and rough timeline.

Once funds are received, we procure and install everything, manage any necessary repairs, schedule the photo/video shoots, craft the listings, and get it all up and running!

How much do you charge?

Our typical one-time set-up fee is $1,500 per property. Many larger companies like Vacasa typically charge 35% for an ongoing management fee, but we only charge between 15-25% of the monthly gross revenues. The percentage is based on several factors, including how many stays we expect per month. The services included in our fees are listed on Our Services page.

As a property owner, how do I get paid?

We collect rents from all Online Travel Agencies (OTAs) like Airbnb and VRBO. Each month, we’ll compile and send a profit and loss report and will transfer funds for your portion of the revenues after expenses via Zelle or another payment platform.

As a property owner, what do I have to do to get my property set up, listed, and for ongoing management?

We keep your income completely passive, handling every part of the process from set-up, to pre-screening guests, to communicating during the stay, to professional cleanings and minor repairs. For a full list of our services, visit Our Services page.

How am I protected against damages from guests?

Our listings rarely incur damage due to our thorough pre-screening process. Also, our cleaning teams are trained to immediately document and report any damages as soon as they begin a cleaning.

If damages do occur, most OTAs we use (including Airbnb, VRBO/HomeAway, and Booking.com) provide $1M worth of coverage per guest. We will work with OTAs to ensure compensation from guests is received if any damage does occur. If the booking came through a site without built-in coverage, we always collect a refundable security deposit from guests.

In addition, most homeowners insurance policies cover damages from short term rentals. We always recommend calling your insurance provider to make sure. And we can recommend supplemental rental insurance if desired.

Will I still be able to stay at my property?

While we prefer to manage properties that are considered primarily vacation rentals, you are more than welcome to block some time at your property or reserve it for friends and family from time to time. We ask that no more than one month each year be reserved for property owners.

Still have questions? Feel free to contact us!

Or call +1 520 549 3163